Returns & Exchanges
At Pridola Design, we want you to be completely satisfied with your home decor; if your selection isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing